Restoring your customers' carpets to like-new condition is a feat worth overcoming. Doing so will help boost customer satisfaction and increase the chances of them coming back to you in the future. Carpet cleaning services are relied upon because it helps property owners save money. Your carpet cleaning supplies and equipment are the golden ticket to saving damaged rugs from requiring expensive replacements.
The carpets that are the most hard hit happen to be those within commercial buildings. Employees and customers tread across the floors day in and day out, leaving behind soiled, dingy carpeting. If not consistently taken care of, these carpets can quickly become unmanageable. This is where your cleaning program comes in.
With a proper preventive cleaning program implemented, your customers will be able to reduce the damage done to their floors. While interim cleaning and preventive cleaning are key, they're not sufficient for restoring carpets.
Offering Restorative Cleaning Services
Another term for this is deep cleaning – this should be done at least once or twice each year, especially after wintry, wet seasons. This is the last resort for maintaining carpets, and is frequently needed because of all the mud and debris that's tracked in by incoming traffic. There are both portable and truck mounted carpet cleaning machines you can use for the restoration of carpets.
The Process of Restoring Carpets
Once you have the correct cleaning equipment on hand, you can begin targeting the areas of the carpet that are difficult to clean. This may include stains and spaces caused by food and heavy soils. Certain areas may even be worn due to insufficient cleaning redundancies.
Here's a quick checklist for the carpet restoration process:
- Begin by removing all the stains and soil from the carpet (various methods and machines can be used)
- Neutralize and deodorize all bacterial contaminants you find
- Apply a carpet protector to the surface of the carpet, using the instructions of the manufacturer
- Use a pre-spray that's suitable for the carpet fibers and allow it to set for five to ten minutes
- Start the agitation process using a pile lifter (this will restore matted fibers and loosen up embedded soils)
- Use a low-moisture hot water extractor to rinse the carpet using water temperatures 120 degrees or hotter (the carpet should take no more than two to three hours to dry)
You can implement the above steps into your carpet cleaning program, using whichver equipment you deem necessary.